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Not an article, but I do frequently recommend the following:

Multipliers - an excellent book on how to avoid becoming a stereotypical bad boss. Chapters are easy to read independently and have great summaries at the end.

Crucial Conversations - good for both professional and personal conversations. Learn how to have a difficult conversation without burning down the relationship.

Finally, look up SOON (acronym) for when someone you manage comes to you seeking guidance.



Difficult to find anything meaningful for "SOON" in G. Can you elaborate?


SOON is new to me. I think it stands for “Success, Obstacles, Options, and Next steps”. Which is a decent list of things to zoom in on when people are working on things for you.

https://trainingindustry.com/articles/performance-management...


It's a process you follow to stop yourself from answering the question for them.

Ask them to define success, what the obstacles are to it, what their options are to overcome it, and immediate next steps to take.

Basically a modern version of "teach a man to fish".




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