I've a launching page up that collects emails and comments. It's been up for almost a month so far. Recently, I've started to get a few quite nasty and sarcastic comments from potential users who are evidently excited about the product. This is, of course, something of a mixed blessing.
Any suggestions for how I should treat these users?
Thanks!
They may not be intending to be sarcastic or nasty. Sometimes, it just comes off that way, or perhaps you are misinterpreting.