OpsGenie’s cheapest is $9 per user month but arbitrarily crippled, the plan anybody would want to use is $19 per user month
So instead of a factor of ten it’s ten percent cheaper. And i just kind of expect Atlassian to suck.
Datadog is ridiculously expensive and on several occasions I’ve run into problems where an obvious cause for an incident was hidden by bad behavior of datadog.
Looks super interesting, and that $3/month for hobbyists is just low enough to meet my budget for hobby services, but please, for on-call stuff, you gotta have alerts that make phone calls. Nothing else is going to wake me in the middle of the night. This is the #1 feature I expect from an on-call service - you're on-call because you will be called.
(It’s configurable too; we have vibrate-only or silenced modes. Think old-school beeper.)
In the rare case that it doesn’t wake you, we have configurable escalation strategies to alert someone else on your team after a configurable number of minutes.
One of the things about phone calls is that they will continue to ring and ring until you actively decide to answer or ignore; it's not just a half-second "ping!" sound delivered once. This is also useful in meetings when everything else is closed up or silenced, to jar you out.
I usually do not respond immediately to phone notifications, which I can handle async. Phone calls are by definition sync.
Ah yeah, these are no ordinary phone notifications. :)
Heii On-Call will keep alerting you with these “Critical Alerts” until you’ve manually acknowledged. (Or until it escalates to a teammate and they acknowledge…)
And at least on my phone they sound nothing like normal phone notifications, which I personally always have on vibrate and/or DND anyway.
Grafana OnCall can be self hosted for free or you can pay $20 a month, and still always have the option to migrate to self hosting if you want to save money
I just started building out on-call rotation scheduling to fit teams that already have an alerting solution and need simple automated scheduling. I’d love to get some feedback: https://majorpager.com
OpsGenie’s cheapest is $9 per user month but arbitrarily crippled, the plan anybody would want to use is $19 per user month
So instead of a factor of ten it’s ten percent cheaper. And i just kind of expect Atlassian to suck.
Datadog is ridiculously expensive and on several occasions I’ve run into problems where an obvious cause for an incident was hidden by bad behavior of datadog.