Exactly. Which is the rationale for asking about past trauma in an interview. If the interviewee locks up in a traumatic flashback then they're clearly not prepared to do the job.
Again: I'm not defending the practice. It's a really gross metric, and a really gross (in the other sense) method. I just haven't seen this thread demonstrate much understanding of what's actually going on.
You're 100% correct about crisis intervention training. I had a few sessions - of dubious worth - while I was a teacher. I worked in a group home for troubled kids for a bit, and that one included learning physical restraints - which I did end up needing. My best mentor, however, was a grizzled old waitress who took a drag on a Camel (cigarette), shrugged, and said "you just gotta let them have their say". She was a wizard at de-escalation.
Again: I'm not defending the practice. It's a really gross metric, and a really gross (in the other sense) method. I just haven't seen this thread demonstrate much understanding of what's actually going on.
You're 100% correct about crisis intervention training. I had a few sessions - of dubious worth - while I was a teacher. I worked in a group home for troubled kids for a bit, and that one included learning physical restraints - which I did end up needing. My best mentor, however, was a grizzled old waitress who took a drag on a Camel (cigarette), shrugged, and said "you just gotta let them have their say". She was a wizard at de-escalation.