Social media would like a word. The suicide rates of teen girls have tripled since the introduction of social media. To say nothing of the corrosive force on democracy and our ability to make sense of the world as a society.
A building collapsing might kill 10 people. A rare tragedy. Social media impacts billions. Even if you want to downplay the negative impact on each person, the total impact across the globe is massive.
Software has eaten the world, for good and ill. I think it’s high time we treated it seriously and took some responsibility for how our work impacts society.
Adolescent suicides rose from 8.4 per 100,000 during the 2012-2014 timeframe to 10.8 deaths per 100,000 in 2018-2020, according to the new edition of America's Health Rankings Health of Women and Children Reportopens in a new tab or window from the United Health Foundation.
But regardless, I find it pretty ridiculous to claim that us software engineers don't have a massive impact on the world. We've inserted software into every crevice of human civilisation, from my washing machine and how I interact with loved ones, all the way up to global finance and voting systems. You think technology companies would be the largest industry on the planet if we didn't have an impact on people's lives?
Leaving the social media point aside, all I'm arguing is that when harm actually occurs due to negligence, companies needs to actually be held responsible. Just like in every other industry that doesn't have convenient EULAs to protect them from liability. For example, if Medibank leaks the health records of all of their customers, they should be punished in some way as a result - either fined by a regulatory agency or sued by their customers. Right now, they shift all of the harm caused by negligent behaviour onto their customers. And as a result, they have no incentive to actually fix their crappy software.
I don't want companies the world over to look at things like that and say "Well, I guess Medibank got away with leaking all their customer's data. Lets invest even less time and effort into information security". I don't want my data getting leaked to be a natural and inevitable consequence of using someone's app.
Even from a selfish point of view, people will slowly use less and less information technology as a result, because they have no ability to know which companies they can trust. This is already happening in the IoT space. And thats ultimately terrible for our industry.
Oh, social media companies have an enormous impact on the world - through decisions made at C-suite and senior management level about what to demand of software engineers and how to deploy that work.
The impact by software engineers perhaps falls more in the "failed to whistle blow" category than the "evil Dr. Strangelove" box .. save for those very few that actually rise to a position of signifigance in strategic decision making.
That aside, the teen girl suicide rate underpinning your reference seems to be about 2x, from 2.8 per 100K (ish) circa 2000 to 5.5 per 100K in 2017
As a research letter from JAMA I take that as fair reporting of some raw CDC data - I don't know how representative that result is in the fullness of reflection, normalisation, and other things that happen with data over time. To be clear I'm not quibblling and I thank you for the link.
Haidt also makes clear that Correlation does not prove causation and argues that No other suspect is equally plausible.
I'm 100% willing to align myself with the "social media as it stands is a scourge on humanity and young minds (for the most part)" camp.
I'm equally onboard with corporations are shit at personal data security and should be held with feet to the fire until they improve.
The link to mental health and suicide rates is far from shown, and could have any number of confounding factors.
Perhaps a better example would be the situation in Myanmar. It has been shown beyond doubt that it was in fact a genocide in the full meaning of the term, and that it was made much worse by Facebook.
Both by design where their algorithms are designed to maximize the impact of this type of social contagion, but also by their manned staff which were either unwilling or not allowed to help. Both situations are equally bad.
Not to mention building software that decides who gets health care, insurance or mortgage and discriminates based on bugs and faulty premises. And we're not even at Tesla killing people with software bugs.
A building collapsing might kill 10 people. A rare tragedy. Social media impacts billions. Even if you want to downplay the negative impact on each person, the total impact across the globe is massive.
Software has eaten the world, for good and ill. I think it’s high time we treated it seriously and took some responsibility for how our work impacts society.