It would be really interesting to study The Post Office in particular. Something about this organisation attracts some very sour people. Or perhaps they weren’t always like this but have become so in my adult lifetime over the last few decades?
In the early 2000s there was a TV ad campaign for “The People’s Post Office” where the sub-postmaster role was played by John Henshaw, a character actor known for playing hard bastards and, in his most recent role on The Cops, an exploitative bent copper from Bradford. A strange but apt piece of casting.
Sounds relatable. I also think there may be some selection effect going on: if you didn't have a better alternative than a low paying customer facing job you may be already have a little sourness to start with
In the early 2000s there was a TV ad campaign for “The People’s Post Office” where the sub-postmaster role was played by John Henshaw, a character actor known for playing hard bastards and, in his most recent role on The Cops, an exploitative bent copper from Bradford. A strange but apt piece of casting.