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Ographer
11 months ago
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FedEx launches new e-commerce platform
Same experience here, seems like a bit of Conway's Law. Their website is set up to mirror their own internal structure instead of a way that is actually customer friendly. My first thought of shopping on FedEx is how awful it would be.
https://en.wikipedia.org/wiki/Conway%27s_law
ajmurmann
11 months ago
[–]
It's a really bad case of Conway's Law if it doesn't only impact the design of the underlying system, but even impacts the UI
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https://en.wikipedia.org/wiki/Conway%27s_law