What they can exploit depends on what's in Boeing's emails, and their existing relationship with MS. They might have seen internal communications about the problems Boeing had recently and used that information to guide investment decisions.
Maybe Microsoft used the information found in outlook to tailor their product offering and craft their sales pitch when convincing Boeing to buy into their cloud services and AI tech (https://news.microsoft.com/2022/04/06/boeing-and-microsoft-d...). Perhaps Microsoft found and leveraged detailed information on Boeing's finances and IT budget which allowed them to set a price much higher than they would have for those services. The more you know about a company and their situation the more leverage you'll have in a negotiation.
Just because MS isn't making airlines doesn't mean that they aren't able to abuse the data they collect for their own profit at Boeing's expense.
Maybe Microsoft used the information found in outlook to tailor their product offering and craft their sales pitch when convincing Boeing to buy into their cloud services and AI tech (https://news.microsoft.com/2022/04/06/boeing-and-microsoft-d...). Perhaps Microsoft found and leveraged detailed information on Boeing's finances and IT budget which allowed them to set a price much higher than they would have for those services. The more you know about a company and their situation the more leverage you'll have in a negotiation.
Just because MS isn't making airlines doesn't mean that they aren't able to abuse the data they collect for their own profit at Boeing's expense.