And it wasn't enough to stop them from hemorrhaging customers. People wanted bigger screens with more rich UX. Dedicating so much real estate to a physical keyboard still harmed a ton of apps considerably compared to the 3.5" screens on iPhones of the time.
and people wanted the full keyboard, we were just in the minority.
Those phones were also the best MP3 players I ever owned - I had an iPod touch at the same time and the UX of copying over/selecting/playing music on that simply didn't compare.
