I somewhat agree with this when they’re running smoothly: you can pay for a few quality of life upgrades and get an experience only a little bit worse than a more expensive airline for somewhat less money.
When things go wrong, though, I feel like Spirit does a pretty awful job. I had them cancel a flight on me at the last minute, and the only thing they would offer was a much later flight to an airport three hours from my destination or a flight to my destination in five days.
As a result, I’d much rather fly something like Southwest. Buy a ticket at the right time and they’ll sell it to you dirt cheap, you’re pretty much guaranteed a decent experience, and if something goes wrong they have enough flights and routes and customer service policies to get you taken care of.
When things go wrong, though, I feel like Spirit does a pretty awful job. I had them cancel a flight on me at the last minute, and the only thing they would offer was a much later flight to an airport three hours from my destination or a flight to my destination in five days.
As a result, I’d much rather fly something like Southwest. Buy a ticket at the right time and they’ll sell it to you dirt cheap, you’re pretty much guaranteed a decent experience, and if something goes wrong they have enough flights and routes and customer service policies to get you taken care of.