It's a project created and maintained entirely in my free time. I provide free support when someone needs help and I fix bugs when someone files an issue. I've written documentation and a guide in the project's Github wiki. This is all done outside of full-time work. Forgive me if I don't spend more time improving the website and uptime when it's an endeavour that brings me no income whatsoever. You're the type of person that makes me hate open-source sometimes.
That argument doesn't hold water. I don't know you, but if I say "From the looks of your page many9s.com , I'd say you're an amateur with no design sense", then I'm personally attacking you.