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> These things are safety critical and ten days in a workshop is probably a reasonable heuristic for this thing has to be taken out of service and recommissioned from scratch.

This makes little sense. It's pretty reasonable that any machine that is sent for repair may take longer than expected in the workshop. Parts availability for one. Also, manpower shortages, scheduling (we don't need it back until next month) and so on all make this "heuristic" more likely be a scam. This idea that the manufacturer is entitled to a lifetime stream of repair revenue has to stop.

I shudder to think what would happen in the US if an auto manufacturer tried this heuristic on the average owner of a pickup truck.




> I shudder to think what would happen in the US if an auto manufacturer tried this heuristic on the average owner of a pickup truck.

Yeah if you're going to try to pull a scam like that the US is not your best option:

https://nypost.com/2022/12/27/texas-mechanic-executed-over-5...

https://www.thetrucker.com/trucking-news/the-nation/pennsylv...

https://apnews.com/article/auto-shop-shooting-florida-c4d45f...

If you just search "truck owner murders mechanic" you get tons of unique results.


The top comments on that nypost article are insane, blaming the victim for probably doing "unauthorized repairs", and saying that the "southern border" is at fault.

Wow.


> and saying that the "southern border" is at fault

There's people posting like that here on HN.


Nah, the Canadians on HN are too nice to blame us.


I feel like blaming guns might upset some people, but I don't feel like this type of thing happens as much in the rest of the western world, where gun laws are typically a lot stricter.


Don't you ever care about upsetting people who live in countries with unreasonable gun laws. Especially third world countries like the US.


It seems weird to blame guns for the story of a customer running down the mechanic with his vehicle?


I assume most of it is access to guns. But I do wonder how much is due to people are not using giant ego-soothing trucks in the parts of the world where petrol doesn't get subsidies. So there are fewer truck owners to do the murders.


Total nonsense, car owners murder truck drivers too.


That's nuts. Who says those were scams? To me it reads as though the customers had a couple of loose wires.


I'm not saying these were scams. I was just pointing out that customers in the US that feel like they were scammed can often get deadly violent.


Ah ok, I see now. Yes, between deranged and entitled customers and the ready availability of point-and-click interfaces of the fatal variety you can have some pretty bad outcomes.




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