Lack of top-down direction is what allowed that situation. Microsoft is MBA-driven and usually has a coherent product lineup, including messaging.
Also, "had." Google cleaned things up. They still sometimes do stuff just cause, but it's a lot less now. I still feel like Meet using laggy VP9 (vs H.264 like everyone else) is entirely due to engineer stubbornness.
I would say that Microsoft's craziness around buying Kin and Nokia, and Windows 8, RT edition, etc etc, was far more fundamental product misdirection than anything Google has ever done.
Microsoft failed to enter the mobile space, yeah. Google fumbled with the Nexus stuff, even though they succeeded with the Android software. But bigger picture, Microsoft was still able to diversify their revenue sources a lot while Google failed to do so.
That's true, although Pixel seems good as a successor, but the big thing Microsoft did was use what they had to get into new markets.
Procuring Azure is a good option for lots of companies because most companies' IT staff know AD and Microsoft in general, and Microsoft's cloud offers them a way to use the same (well, not the same, but it's too late by then) tools to manage their company IT.
I'm not disagreeing with its success, but I do think they had a much simpler journey, as to my understanding a lot of it involved cloudifying their locked-in enterprise customers, rather than diversifying into new markets.
What frustrates me about Google is they fumbled in a lot of markets that aren't far from their established ones. Zoom ate their lunch with video chat, and now MS Teams seems to be beating GSuite. Maybe YouTube -> social networking would've been doable, but they botched it with G+. The old Google was only good at facing new technical challenges, not making products. Now that's changing, and I think at least they can make Google Cloud work.
I also don't see anything big Google has leveraged Android for, besides Pixel, which is actually more to cement Android cause they know they don't have enough control with software alone. At least I have decent amount of faith in them pulling that off.
20 versions of .net is wonderful. Changing the names of features over and over again is great too. I am also pleased that windows ten is the last version of windows.
The same Microsoft that recently brought us "New Teams" and "New Outlook" and gave us a reskinned version of the same programs but now we have it installed twice?
Those are two messaging apps regular people can actually name, unlike all of Google's messaging apps. MSN Messenger survived 13 years supposedly. Skype was also a big thing for several years MS owned it.
And I hate Teams personally, but lots of teams use it.
That distinction doesn't matter to Microsoft. Also it's funny how Google chat products once again go unmentioned... Their alternative is Chat (or idk, chat.google.com), and it's possibly even worse than Teams.
I think Google chat(s)'s issue may be lack of features and marketing, Microsoft Teams is drowning with bugs, performance issues, poor UI/UX design, etc.
I haven't used Teams enough to say, but Chat suffers from the latter things. UI keeps randomly changing in big ways, threading is confusing, there's serious lag just switching chats, takes forever to load, feature set is only on par with Slack circa 2015.
Also, "had." Google cleaned things up. They still sometimes do stuff just cause, but it's a lot less now. I still feel like Meet using laggy VP9 (vs H.264 like everyone else) is entirely due to engineer stubbornness.