I think the headline is misleading in that regard. I think that having easy-to-run software is part of having a well-designed one. Just last week I heard about a software upgrade that would require a downtime of 5 days. The software has about 100 users and is mostly a flexible web application to collect basic information (nothing fancy). Imagine the cost this creates for the business compared to an upgrade that takes a few hours.

So running the software includes more than just the server costs.