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In the long run user > biz, otherwise users will be using a product of a different biz via the enshittification cycle.



Assuming a non-shit business, you could think of "biz" as "customers integrated over the long term". Therefore putting "users" and "biz" as incomparable could be interpreted as prioritising users, sustainably.

At least that's how I interpret it.


There are enshittified monopolies and oligopolies, with lots of moats.




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