The parent comment is ridiculous hyperbole. I spend several months every year cycling around the Western Balkans, largely for the sake of maintaining my knowledge of the languages and therefore I spend a lot of my time in cafes chatting with whoever’s around. Sure, Serbs sometimes bring up politics like any people would, but it isn’t at all “hard to hold a normal conversation”. I can and have talked with them about everything under the sun.
Some people seem to deliberately change the topic to war, whenever there is a thread about anything in the Balkans. This phenomenon also happens on Reddit and other places.