Strong agree here, at least on FB (don't use Instagram because why). I fully tolerated their growing pains back in the day when site went down for hours, or frequent blank pages after some standard click on something. The thing is, even when things improved over time its still buggy as hell.
I had so many problems with uploading photo albums for example, all the time for past 15 years. I used to put thousands of pictures from my full frame camera travel and mountain adventures on FB till I got fed up with wasting so much time redoing it all and battling with the site. They literally pushed away genuine content creator, at least in my social graph I was by far the most active one, and folks liked what I uploaded.
Sometimes it uploaded twice. Sometimes some photos refused to upload, while being same in every aspect as rest which worked OK. Wiping out descriptions I painstakingly put to every photo. Sometimes, even these days, whole feed is blank, just menus on the side. I deleted their mobile app since if was snooping for all the data it could get and draining battery while not used at all - this was actually a great move for my own personal happiness so not complaining about this one.
I'd say that FB is so successful despite their consistent lack of technical quality. They just nailed perfectly the hole in the market people didn't even know they wanted and their timing to market. This is not unique to FB - if there is little pressure from cca equal competition, every business I've seen is subpar, and/or overpriced.
Then you use google's products and its night and day. I don't recall a single bug that affected me, ever. Too bad Google+ never stood a chance.
> I had so many problems with uploading photo albums for example
I suspect it is by design, in a way. FB is not a photo storage platform, they need to compress the images a lot. A single photo may increase interaction and hence metrics like MAU but a whole album is unlikely to do so.
I had so many problems with uploading photo albums for example, all the time for past 15 years. I used to put thousands of pictures from my full frame camera travel and mountain adventures on FB till I got fed up with wasting so much time redoing it all and battling with the site. They literally pushed away genuine content creator, at least in my social graph I was by far the most active one, and folks liked what I uploaded.
Sometimes it uploaded twice. Sometimes some photos refused to upload, while being same in every aspect as rest which worked OK. Wiping out descriptions I painstakingly put to every photo. Sometimes, even these days, whole feed is blank, just menus on the side. I deleted their mobile app since if was snooping for all the data it could get and draining battery while not used at all - this was actually a great move for my own personal happiness so not complaining about this one.
I'd say that FB is so successful despite their consistent lack of technical quality. They just nailed perfectly the hole in the market people didn't even know they wanted and their timing to market. This is not unique to FB - if there is little pressure from cca equal competition, every business I've seen is subpar, and/or overpriced.
Then you use google's products and its night and day. I don't recall a single bug that affected me, ever. Too bad Google+ never stood a chance.