> (2) Signal has no system by which you can communicate to "conceptual entities" - i.e. companies.
This has always kind of bugged me with email as compared to physical mail: While with a physical mailbox I can write a letter "to whom it may concern" and throw it in, with email I need to find out if the special, general purpose inbox is info@, contact@, hello@, or whatever other address the company uses, assuming they use the same domain for their email as they do for their website.
On the next level, there is no first-class support for stuff like 'send this message to person X, although it is adressed to organisation Y, where X works.' Basically, acknowledging the legal and organisational reality that while (single) humans might read, process and respond to communication, it is the legal entity that is actually being adressed.
There is a standard for this, most US companies I encountee over 100 people seems to support at least the security, info, postmaster, and support mailboxes at least.
This has always kind of bugged me with email as compared to physical mail: While with a physical mailbox I can write a letter "to whom it may concern" and throw it in, with email I need to find out if the special, general purpose inbox is info@, contact@, hello@, or whatever other address the company uses, assuming they use the same domain for their email as they do for their website.
On the next level, there is no first-class support for stuff like 'send this message to person X, although it is adressed to organisation Y, where X works.' Basically, acknowledging the legal and organisational reality that while (single) humans might read, process and respond to communication, it is the legal entity that is actually being adressed.