That and also it's not so useful if it can't import from bitcoin.tax and TurboTax exports, since there's so much in tax prep that depends on numbers from the year before, and ultimately the value of tax prep software to me is roughly the time I spend on tax prep vs. what I could get in terms of hourly rate as a hypothetical software consultant outside my day job.
If I have to manually input 5 billion crypto and stock transactions including every damn weekly staking reward just to pay taxes it's just bleh.
NM state tax filing online is an absolute gem of web-based government interaction. The last 3 years, my state tax filing (I'm self employed) have taken less than 5 minutes each time.
It might suck initially, but that doesn't mean a lot. Healthcare.gov works pretty well today (not perfect but gets the job done for most people), despite the shoddy rollout.
