Everyone here seems so satisfied, but to be honest I am still skeptical. It would be nice in the "browse flights wanted" screen you showed some baseline price for the requested flight (e.g. automated kayak search, though i'm guessing that is in violation of their TOS. perhaps you can just have a link to the query) so that potential customers could see some samples of the kind of savings to expect.
We used to do this, but there was too much contention around the base price. Imagine if we showed a base price of $1000 and on your favourite search engine you saw $950. This created an adversarial situation with our flyers.
Then we had the issue of a specific requirement in the comments (e.g. I'm relocating to another country with my two pets). The experts would put up the full cost of flying with the pets, but then our base price would undercut them because no flight API handles pets.
Then we used virtual assistants to find the base prices considering the comments, but of course they couldn't interpret the comments properly. E.g. someone said they didn't want red-eye flights, but the VA didn't understand what that meant and gave a red-eye price that was hundreds below the expert prices.
Sorry for the long reply, but would love to hear any suggestions around this. At the moment we're trying to create a better flyer-expert relationship.
