Hacker News new | past | comments | ask | show | jobs | submit login

Hi marquis, co-founder here...

Flightfox is still very much an MVP. We're changing pricing regularly, including the associated copy. Essentially, you should choose a price based on the value you expect. For a simple overseas flight on which you just want peace of mind (that you're getting the best price), just go for the cheapest option.

At the other extreme, we've had a group of 20 people flying overseas, so paying $200 is not unreasonable in this case. We saved this customer over $10,000. One of the experts achieved this using an agent who had consolidated stock (discounted) directly with an airline. This price was unmatched online, so it made sense for the contest holder to get experts working to this level.

Appreciate the feedback; we're so far finding it a little difficult to articulate our variable pricing.

Some people just want to absolve themselves of the stress, some want the absolute lowest price, some want general advice, and others want complicated itineraries built using frequent flyer points. When we had all of those options set at different prices, people just got confused. :)

We'll keep iterating and get there soon. Thanks.




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: