It's much worse than you think here. Germany is in the stone age when it comes to digitalization. As an example, most immigrants will be waiting months to hear back from the Auslanderbehorde - and the only way to get them to reply to you within 2 weeks is to send them a fax.
While I seriously sympathize with some of the above (and below) descriptions of byzantine German bureaucracy and its broad lack of digitization, there's another side to it all that's hard not to appreciate slightly in the context of our creeping, already vast, global surveillance state of constant digital monitoring by thousands of actors both private and public, or both and feeding off each other's surveillance carrion...
