I'd prefer the local DMV be a special result, clearly separate from the universal search. See how "current time" gives you a special result on top - I think they could give similar treatment to a link.
More generally, I think users appreciate when recommendations are transparent. Amazon and netflix are great about this - users get to implicitly choose when they want "recommended for you" or just basic results. I'd like Google search more if it had the same model.
More generally, I think users appreciate when recommendations are transparent. Amazon and netflix are great about this - users get to implicitly choose when they want "recommended for you" or just basic results. I'd like Google search more if it had the same model.