> I don't find my treatment as a paying user shoddy
I have never payed for a service with worse uptime in my life than ChatGPT. Why? So that OpenAI could ramp up their user-base of both free and paying users. They knowingly took on far more paying users than they could properly support for months.
There are justifications for the terrible uptime that are perfectly valid, but in the end, a customer-focused company would have issued a refund to the paying customers for the months during which they were shafted by OpenAI prioritizing growth.
That doesn't mean OpenAI isn't terrific in some ways. They're also lousy in others. With so many tech companies, the lousy aspects grow in significance as the years pass. OpenAI, because of all the reasons in my parent comment, is not off to a great start, imo.
There are justifications for the terrible uptime that are perfectly valid, but in the end, a customer-focused company would have issued a refund to the paying customers for the months during which they were shafted by OpenAI prioritizing growth.
That doesn't mean OpenAI isn't terrific in some ways. They're also lousy in others. With so many tech companies, the lousy aspects grow in significance as the years pass. OpenAI, because of all the reasons in my parent comment, is not off to a great start, imo.