The more I get problems with different machinery (chainsaw, raider lawnmower, waterpump, powerwasher) I've really started thinking more and more how every piece of equipment should automatically come with a service manual included which would also have all the bits and pieces clearly stated and catalogued. I've seen some of these manuals not being a detailed as I hoped. For context, I'm in Europe.
For an example I needed new lifting chain for the raider lawnmower and it was an ordeal finding the correct chain and making it correct length without such manual. With manual I'd expect it to take 5 minutes to find the correct piece, it's size, lenght and required stress endurance level.
It's 2023, doesn't have to be physical (or could for some extra buck), but at least have one available on your website.
I'm thinking about starting to ask for it for everything I buy... Not really hoping to get it every time but still...
For an example I needed new lifting chain for the raider lawnmower and it was an ordeal finding the correct chain and making it correct length without such manual. With manual I'd expect it to take 5 minutes to find the correct piece, it's size, lenght and required stress endurance level.
It's 2023, doesn't have to be physical (or could for some extra buck), but at least have one available on your website.
I'm thinking about starting to ask for it for everything I buy... Not really hoping to get it every time but still...