Given that they use "Zoom will" 21 times in the document to clearly refer to their obligations—including 4 times in the paragraph entitled "10.5 Our Obligations Over Your Customer Content"—I seriously doubt they're counting on or will get points for any ambiguity.
Meanwhile not once do they use "Zoom shall". It's pretty clearly just a stylistic choice and not anything sneaky.
Edit: They even use "will" in the all-important phrase "you will pay Zoom". Surely you don't think they meant to be sneaky in that usage, and that is merely meant as a prediction of future events?
Meanwhile not once do they use "Zoom shall". It's pretty clearly just a stylistic choice and not anything sneaky.
Edit: They even use "will" in the all-important phrase "you will pay Zoom". Surely you don't think they meant to be sneaky in that usage, and that is merely meant as a prediction of future events?