You should spend some time with sales leaders to better understand what's needed from a CRM.
I took a look at your CRM product and understand that your long term goal is a great ecosystem...however, your UI is missing the point of a modern CRM.
A CRM used to be account/contact/opportunity tracking. Now, sales teams use CRM as the de facto customer-focused data warehouse (because no one in sales actually knows how to query a data warehouse). These days I rarely use salesforce for anything besides looking up data that was written there by another sales tool via the API. The product focus should be on developing a great analytics solution for salespeople, not an online Rolodex.
I used to work at Salesforce and have deployed it at multiple startups as the founding head of sales. Shoot me an email if you want to talk more; I'm looking forward to the day that Salesforce is replaced by something that better fits the modern sales process.
I took a look at your CRM product and understand that your long term goal is a great ecosystem...however, your UI is missing the point of a modern CRM.
A CRM used to be account/contact/opportunity tracking. Now, sales teams use CRM as the de facto customer-focused data warehouse (because no one in sales actually knows how to query a data warehouse). These days I rarely use salesforce for anything besides looking up data that was written there by another sales tool via the API. The product focus should be on developing a great analytics solution for salespeople, not an online Rolodex.
I used to work at Salesforce and have deployed it at multiple startups as the founding head of sales. Shoot me an email if you want to talk more; I'm looking forward to the day that Salesforce is replaced by something that better fits the modern sales process.