The SendHub site makes it hard to understand what you do. My takeaway is that you make it easier to use the Twilio SMS send API. In other words, you can help me reduce this:
require 'twilio-ruby'
# find your credentials at twilio.com/user/account
account_sid = 'AC043dcf9844e04758bc3a36a84c29761'
auth_token = '62ea81de3a5b414154eb263595357c69'
@client = Twilio::REST::Client.new account_sid, auth_token
@client.account.sms.messages.create(
:from => '+15105551234', # From a Twilio number you own
:to => '+16105557069', # Text any number
:body => 'Ahoy hoy!'
)
to a single line (the first code is from Twilio's page). If that's not what you do, you should make it clear what you do. Otherwise, I wonder why I'd pay (and add a point of potential failure) to reduce a single line of code to a different single line of code. Also, it looks like I'd lose the inbound SMS feature of Twilio.
Gosh, this sounds like I'm bashing your app, which I don't mean to do. You're YC-backed, so I'm sure the issue is the content on your website not representing your actual value. Hope this helps you align the two.
The main issue is what happens when you want to receive a reply to your message - you're going to have to build an inbound endpoint and process those requests. Then how do you know what you sent that contact in the past or what they sent you? We fix those kind of problems and it's just one call for each of them.
That sounds good. I should say that a) I haven't thought about this enough to produce working code, I was just offering my impressions after reading your website; and b) it's not obvious that this is a core value point (for instance, there's no code sample for inbound on the developer page).
Based on the other comments, it seems like I'm not the only HN reader who doesn't really understand your value from your website.
Gosh, this sounds like I'm bashing your app, which I don't mean to do. You're YC-backed, so I'm sure the issue is the content on your website not representing your actual value. Hope this helps you align the two.