This role is truly a Sociotechnical Engineer, in every sense of the term; they will expose the weaknesses of your company in ways you are not prepared for, and they will challenge the status quo in ways that are painful.
Reminds me of the creation of SRE and SRE teams: if they're not able to reform the process, they just end up taking the blame for broken systems. Systemic improvements means some challenging realizations
This role is truly a Sociotechnical Engineer, in every sense of the term; they will expose the weaknesses of your company in ways you are not prepared for, and they will challenge the status quo in ways that are painful.
Reminds me of the creation of SRE and SRE teams: if they're not able to reform the process, they just end up taking the blame for broken systems. Systemic improvements means some challenging realizations