Musescore the company is a disaster. They took my money for a Pro subscription, without delivering the actual benefits. Their support organization is, as far as I can tell, nonexistent. After six months of trying, I have yet to find a way to get them to respond to my request for support.
Sounds like it's time to call them out (politely) on twitter with a tentacrul at-mentioned. That at least seems to get their attention. Unless you already did that in a non-polite fashion and got muted, of course.
Musescore the company is a disaster. They took my money for a Pro subscription, without delivering the actual benefits. Their support organization is, as far as I can tell, nonexistent. After six months of trying, I have yet to find a way to get them to respond to my request for support.