I had the silly idea of trying to change the signin method of my account. Which isn't possible. So I figured to just delete the account and create a new one with the correct signin method.
Turns out they don't delete anything. Both the email address and phone number are held hostage. As you try to create a new account, it will point out that those are in use. I can easily change my email address but not my phone number, I only have one.
I've contacted support 4 times, but it's just bot replies. There's entire Reddit threads full of us perma-banned potential customers. Money in hand, but permanently locked out.
I had the silly idea of trying to change the signin method of my account. Which isn't possible. So I figured to just delete the account and create a new one with the correct signin method.
Turns out they don't delete anything. Both the email address and phone number are held hostage. As you try to create a new account, it will point out that those are in use. I can easily change my email address but not my phone number, I only have one.
I've contacted support 4 times, but it's just bot replies. There's entire Reddit threads full of us perma-banned potential customers. Money in hand, but permanently locked out.
What a ridiculous company.