Sorry, you're right, that wasn't clear. It isn't my job to remember the history of every request your team has ever submitted to my team.
If you have a custom process that we don't know about or that your predecessor requested of my predecessor, I don't expect to be aware of that. And when it causes issues, I don't see why that's my fault
Could you clear this up a bit? If the PM makes a request to you, who's responsibility is it to remember it?