I think most subs that are a few hundred thousand won't really notice the difference.
The big subs that they would 100% do it on that are a few million plus, you would never really notice. /r/pics, /r/gaming, etc who even pays attention to who the mods are. The mods aren't the community.
If Reddit replaces volunteer mods with paid mods we would get a more consistent moderation and almost certainly a more professional experience. People getting banned for disagreeing with a mod would stop for example. You wouldn't have to guess what the mods mean by their rules. For example, on /r/startups replying to people giving them an answer and saying if you have any more questions I'm free is called an unauthorised ask me anything. Which is crazy. There are many subs where it's anyone's guess what the rules are. And it can literally depend on the mood of the moderator. There are some subreddits that automatically ban people who have posted in certain subreddits.
Moderation is an important job. It's needed. But I can't think of any other social site that has such a bad rep for moderation.
> If Reddit replaces volunteer mods with paid mods we would get a more
> consistent moderation and almost certainly a more professional experience.
I can guarantee you the opposite. You'll have a site-wide abusable
Scunthorpe-incompatible report-based automated moderation with no proper appeal
mechanism in place because half a dozen underpaid interns/offshored employees
will be responsible for taking over the work of hundreds of moderators.
It's already happening in some cases. There's ways to make reports go directly
to the so-called Anti-Evil Operations team who will irrevocably override any
moderation decision and enforce abusive reports.
It's easy to get people banned, post some hateful content, wait for reports,
and then report the reports for report abuse.
> But I can't think of any other social site that has such a bad rep for moderation.
There are some legitimate cases of poorly moderated subreddits and mod abuse
(and the whole powermod issue), but beware, most of the time people complaining
about power-tripping mods and "not being able to say anything anymore" have
been banned for very good reasons (those reasons being straight-up hate speech
most of the time).
Yes, but we even give murderers due process. You don't have any civil liberties with reddit, but if the punishment doesn't fit the crime or you know they just used the rules as a pretext to squash dissent, it's going to leave a bad taste.
They can do whatever they want with their platform, but I can also not like mods who make decisions I don't agree with.
I also don't think mods should be allowed to ban people just for being subscribed to other subs or having posted there. The whole idea that I co-sign everything the sub stands for just because I read it tells you all you need to know: they expect and often demand that you do in fact co-sign everything the sub stands for.
And that's the fundamental problem with reddit, really. It's not just the keyword squatting mods: it's that it's a giant social experiment that distills the worst of mob behavior and anonymity.
Fixing reddit requires some kind of check on the mods and the elimination or complete overhaul of the karma system.
I'm not so sure, yes the mods are pretty anonymous on the bigger subs, but they do a tonne of work and have a tonne of experience on how to actually moderate the subs. There's a whole host of rules that have grown up around each of these communities that have been learned through bitter experience. So sure, you might not notice tomorrow if /r/pics moderators all got replaced, but I guarantee you over the next 6 months the sub-reddit would change in character significantly.
You can employ paid moderators, I don't think it's a terrible idea from a quality of user experience perspective. It's an awful idea from a "We're desperately trying to get this fucking company to IPO".
> Moderation is an important job. It's needed. But I can't think of any other social site that has such a bad rep for moderation.
Pretty much every other social site of note doesn't have a rep for moderation, on account of not having moderation at all. A solid 20% or higher of the YouTube comments I see are straight-up phishing scams, Facebook and Twitter are complete cesspits where only content that's literally illegal to post ever gets removed, and the less said about imageboards the better.
Wikipedia is the only even remotely comparably large site I can think of that actually has anything resembling moderation, and you'll find the exact same crowd criticising them for enforcing their rules as well.
Years ago I had to manage SMTP servers. Of course a huge part of that is dealing with spam. Users were mad about how much spam they got and asked if "I was even doing my job". In one particular users case, they did get a lot of spam, and it was a pain in the ass to deal with and they always had lots of complaints. So I showed them for ever 3 messages they received I blocked somewhere near 1000 messages to their address.
If you've never been on that side of the system you don't know what 'not having moderation at all' looks like, but I can tell you it looks far, far, far worse than YT psts.
What you're describing is administration, not moderation. Very similar concepts, but there's an absolutely gigantic difference in the feel of a community with active moderation versus a site like YouTube where the overwhelming majority of all user-submitted content is never looked at by a single human with the ability to remove it. Often by design - an SMTP server does not have the same use cases as a forum board, and doesn't need the same kind of hands-on attention that a social service requires to be enjoyable.
In theory channel owners have the ability to handle that for YouTube specifically, but in practice the tools and incentives aren't there to make it actually happen.
The big subs that they would 100% do it on that are a few million plus, you would never really notice. /r/pics, /r/gaming, etc who even pays attention to who the mods are. The mods aren't the community.
If Reddit replaces volunteer mods with paid mods we would get a more consistent moderation and almost certainly a more professional experience. People getting banned for disagreeing with a mod would stop for example. You wouldn't have to guess what the mods mean by their rules. For example, on /r/startups replying to people giving them an answer and saying if you have any more questions I'm free is called an unauthorised ask me anything. Which is crazy. There are many subs where it's anyone's guess what the rules are. And it can literally depend on the mood of the moderator. There are some subreddits that automatically ban people who have posted in certain subreddits.
Moderation is an important job. It's needed. But I can't think of any other social site that has such a bad rep for moderation.