I used YouTrack from around 2015 (maybe late 2015) til late 2016 at a former employer, and they only used it because a vendor of theirs used it...and everyone loved it; hence started using in in-house. It really was quite comprehensive, fluid, and lovely to work with from a user perspective. But, I'm sorry, nowadays and for some time now, unless something is open source, i either heavily hesitate or avoid using where possible. Mind you, I am not against any entity making money - in fact its quite possible to do so with open source - it is simply that i value the principles of open source. The moiment that jetbrains opens up that source code, i will give them my money to pay them to manage hosting for a YouTrack instance. Separate of my ethics/values, again, i can not deny that the product was rocksolid in so many ways! ;-)

I understand the reasoning, and YouTrack will fail the open-source test. I mention it as an option because we needed a self-hosted project management platform (for regulatory reasons), and I could not find any open-source options that I could put in front of non-tech people with a straight face. FOSS surprisingly skips over this area (maybe because many engineers seem to dislike "project management").

> ...FOSS surprisingly skips over this area...

You're not wrong, sadly! While i think there are FOSS options for managing projects, i feel they work only effectively for individuals or very small teams. Maybe also if the small team works in a small (or non-profit) org where there might be less need for corporate style work constraints. But, once you go up a level, and the team gets bigger, or more sophisticated (tech or non-tech, doesn't matter), or even if a small team but operating in a bigger org...that is when many FOSS project management stacks fail to live up to hype. I say as a staunch FOSS advocate, sadly!