Hicks has what would otherwise be an impressive ability to say absolutely nothing, even when responding to direct questions. He describes the RH purpose as "a north star", which is about as useful as the real cowboy in City Slickers saying "one thing"; its circus tent level preaching of empty platitudes. He believes going from intern to CEO was something other than luck, which is about the most dangerous position I can imagine. Zero humility, zero self awareness.
He is Elon, if Elon was slightly less crazy and ran only one company.
Jim Whitehurst was such a good CEO. I honestly had hoped he would take over as IBM CEO, but no, that would have been to good a move for IBM. So they pushed him out.