> I do recall online discourse being a lot angrier and less civil (not merely "more critical", but a lot more personal attacks, hateful generalizations, caricatures, etc).
Tangentially related: I wonder how Usenet groups or 1990s/early 2000s mailing lists compare to today's social media in terms of toxicity. Seems like the "netiquette" mostly worked those days; then again, one can probably easily spot ridiculous trolling or bullying in list archives as well (I like old mailing lists, so I think I have seen many remarkable rants over the years -- to the point that they have seemed conceptually interesting, a peculiar form of utterly irresponsible postmodernist stream-of-conciousness-literature if you will).
The nature of e-mail -- free-form composition, often resulting in lengthy, thoroughly argued replies -- probably did keep some of the anger and emotional arguments at bay, though. Could be that 1990s/2000s hackers were also more eloquent people, but this feels like more of a myth.
Hypothesis: if most online environments would still encourage barebones free-form composition (like e-mail; social media pushes one toward tight and thus sometimes overly straightforward expressions [1]), we would possibly notice more high-quality writing and wordsmiths in the internet. (Proof: go read the lengthy posts of your favorite HN commenter.)
1: See Uni of Chicago-Illinois communications researcher Zizi Papacharissi's work on "affective storytelling". An 2015 article with 250+ citations, analysing Twitter coverage during the resignation of Hosni Mubarak and online iterations of the Occupy movement: https://zizi.people.uic.edu/Site/Research_files/Papacharissi...
Toxicity isn't the only factor. USENET[0] may have been nasty but that nastiness was also very public and untargeted. Social media adds the ability to be extremely targeted with your abuse in ways that are nearly invisible to those who aren't clued into it. You can weaponize it way easier than you can a message board.
[0] And, for the purpose of this discussion, imageboards and other forums with little moderation, such as 2channel, Futaba, 4chan, etc.
Tangentially related: I wonder how Usenet groups or 1990s/early 2000s mailing lists compare to today's social media in terms of toxicity. Seems like the "netiquette" mostly worked those days; then again, one can probably easily spot ridiculous trolling or bullying in list archives as well (I like old mailing lists, so I think I have seen many remarkable rants over the years -- to the point that they have seemed conceptually interesting, a peculiar form of utterly irresponsible postmodernist stream-of-conciousness-literature if you will).
The nature of e-mail -- free-form composition, often resulting in lengthy, thoroughly argued replies -- probably did keep some of the anger and emotional arguments at bay, though. Could be that 1990s/2000s hackers were also more eloquent people, but this feels like more of a myth.
Hypothesis: if most online environments would still encourage barebones free-form composition (like e-mail; social media pushes one toward tight and thus sometimes overly straightforward expressions [1]), we would possibly notice more high-quality writing and wordsmiths in the internet. (Proof: go read the lengthy posts of your favorite HN commenter.)
1: See Uni of Chicago-Illinois communications researcher Zizi Papacharissi's work on "affective storytelling". An 2015 article with 250+ citations, analysing Twitter coverage during the resignation of Hosni Mubarak and online iterations of the Occupy movement: https://zizi.people.uic.edu/Site/Research_files/Papacharissi...