For me as a disabled person it's the difference between being able to get my package or not and then maybe getting refunded or not. For the majority of people it may be more of an inconvenience but they are still losing time and effort on something that they actually paid to have done.
I'm no lawyer but I think that when you advertise that you are going to do something and then try to foist that responsibility off on the consumer incurring costs for them and savings for you are committing fraud as it is defined by law.
For me as a disabled person it's the difference between being able to get my package or not and then maybe getting refunded or not.
This is an explanation of it being inconvenient to you, but not an explanation of "fraud against the consumer being perpetrated by an agency of the US government".
I'm no lawyer but I think that when you advertise that you are going to do something
Is there a guarantee in writing that they will deliver it to your door?
The USPS appears to be misrepresenting its ability to deliver large and/or heavy packages. It does so in writing on its various websites where the weights and sizes of packages it accepts are published. The fact that others have experienced this suggests that it is not a one-off issue but that there is likely an element of knowledge and intentionality on the part of the USPS administration. What then is missing from the definition of fraud ?
As for
> Is there a guarantee in writing that they will deliver it to your door?
I'm not sure, but I believe that is the general understanding most people have of the nature of the service being offered. If the USPS and/or Amazon were clear that by deliver they mean send a package to somewhere within a few miles of where you live then consumers would be able to take that into account when deciding which vendors to frequent (and many who are able would probably opt for their local Home Depot over Amazon). Moreover it would open the marketplace for competitors to offer higher quality delivery services on fair and clear terms.
Well a year ago I ordered the exact same item and it was delivered by UPS directly to my door with no issues whatsoever. One of the big issues is unpredictability. Who want's to buy online if actually getting your purchase delivered competently is a complete crap shoot ?
> Like fedex, ups and dhl ?
Yes, but how many online retailers allow the buyer to choose from multiple delivery options ? Amazon certainly doesn't (except maybe for a very few large and very expensive items).
Do you think that might be a little hyperbolic when talking about picking something up from the local post office?