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I've recently started thinking about new features in terms of: - Increasing revenue (by bringing in new customers or reducing churn) - Reducing my support load

That's basically all I care about now as a one-person business. Too much support load means I get burnt out and can't work on the stuff I enjoy (coding). Too little revenue means I can't continue operating the business.

By thinking about the features in these terms it has helped me be clear about which features are really important to me right now. So if my support load is too high, I work on features that will reduce it.



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