I did exactly this. After one too many bad experiences with HP, I said as soon as this printer dies, I'm getting a Brother. Then I gave up waiting, and switched as soon as the cartridge ran out, and I am so happy I did.
I now recommend friends and family to avoid HP like the plague, including laptops (which I've also had bad experiences with). Such a shame, their stuff used to be great.
For as long as I can remember, HP has hated their customers, and I'm nearly middle-aged. It's been a loooong time since HP has been great (but it was true at one point, just not in the last 25-30 years).
I also love my Brother laser printer, and don't hate my p-touch.
I now recommend friends and family to avoid HP like the plague, including laptops (which I've also had bad experiences with). Such a shame, their stuff used to be great.