This. You are only human. The business has a choice; drop work from the queue or increase the worker count (or scale back expectations for work that cannot be parallelized; obligatory Mythical Man Month reference).
If you enable a system to operate successfully to great detriment of its components, itβs still operating and no action will be taken. Failure is a resourcing or scheduling problem, not an individual failing. Failure is a symptom of system defects(s) requiring system improvement.
If you enable a system to operate successfully to great detriment of its components, itβs still operating and no action will be taken. Failure is a resourcing or scheduling problem, not an individual failing. Failure is a symptom of system defects(s) requiring system improvement.
Great post. Stay healthy.