This post hits close to home and could not be more accurate satire of the pains of property management. I spent a number of years building a competitor to RealPage's Resident Portal, ActiveBuilding (shoutout https://henrihome.com).
RealPage and Yardi dominate the industry with some of the worst software imaginable. The price fixing and competitiveness in the industry is a feature not a bug.
ActiveBuilding basically built thefacebook.com for residents where the sticky feature was online rent payment. They of course got bought by RealPage which continued to operate it as is for a long time with few improvements, but landlords were tied to the ecosystem and didn't really care about the resident experience as long as they could pay rent online and submit maintenance requests. Also who the F decided that they don't need spaces in Product names over there?! ActiveBuilding RealPage.
RealPage and Yardi dominate the industry with some of the worst software imaginable. The price fixing and competitiveness in the industry is a feature not a bug.
ActiveBuilding basically built thefacebook.com for residents where the sticky feature was online rent payment. They of course got bought by RealPage which continued to operate it as is for a long time with few improvements, but landlords were tied to the ecosystem and didn't really care about the resident experience as long as they could pay rent online and submit maintenance requests. Also who the F decided that they don't need spaces in Product names over there?! ActiveBuilding RealPage.
Rant over