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> how do you approach a problem domain in which you know nothing, and manage to gain enough of a map of the territory so that you listen to someone's one-word suggestions and instantly grasp the implications?

You don't necessarily need to instantly grasp the implications. You need to listen, and if you don't grasp everything, you need to ask probing questions and learn. And you need to make sure you chase down any implications afterwards.

The first thing is to figure out what you don't know.

Note the part about glassed over eyes? If you listen actively, inject comments and questions and think about questions, most people can get a rough idea of quite complex areas they previously knew nothing about relatively quickly, and you won't be that guy with glassed over eyes.

The problem is not taking time to process something. The problem is when people are listening to the words but not the meaning, and then trying to find a way to force the words to mean something that fits into your existing world without changing it.

If someone gives you advice and you realize you don't understand it or it bores you or you don't agree with what's being said, and so you zone out, then you lose out. If you realize you don't understand something, or you disagree, and you use that as a signal to pay more attention and make an effort to understand or to figure out the cause of your disagreement, then you win.



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