The large corpus of text is only necessary to grasp the structure and nuance of language itself. Answering questions 1. in a friendly manner and 2. truthfully is a matter of fine-tuning as the latest developments around GPT3.5 clearly show. And with approaches like indexGPT the usage of external knowledge bases that can even be corrected later is already a thing, we just need this at scale and with the correct fine tuning. The tech is way further than those cynics realize.