Sometimes an article is just asking a question. Putting a question in the headline doesn't mean it's getting answered in the article.

The question in the post title is the first sub-bullet in the article. It is itself a quote from the transcript and gets to the heart of the human error that almost caused a disaster here. The article does confirm who said what when by having the transcript in the article. Not at all clickbaity.

Dang changed the title after they commented.