Also, it sounds these ideas have been learned from many painful lessons?
IMO, document management's root problem can be well understood with behavioral economics: a nice library is a public good. Maintaining it is costly. More people need this to sink in.
So, with this realization, we should design accordingly, with _all_ necessary organizational and behavioral levers in place.
Also, it sounds these ideas have been learned from many painful lessons?
IMO, document management's root problem can be well understood with behavioral economics: a nice library is a public good. Maintaining it is costly. More people need this to sink in.
So, with this realization, we should design accordingly, with _all_ necessary organizational and behavioral levers in place.
This is what social software means to me. ^