this is worth checking before buying something because 97% reliability is for instance extremely bad compared to 99%, you are 3 times more likely to get faulty piece
there is also monopolistic price comparison website heureka.cz where you can check price history years back, compare all shops and set price tracking with notification covering pretty much all online shops
Yes, I am have never heard of stores doing this. Please add comments of more places where this is done. (I'm from Australia - you only see similar things from consumer groups)
This might be true, but both czc and alza have much to learn from digitec/galaxus regarding their website useability/cleanliness/etc. Alza nowadays is closer to Aliexpress than anything else with their endless dark patterns/spam/clutter.
I wish we had something like Digitec/Galaxus in Czechia. Mironet is probably the closest, but their product range is limited and they're still not quite there.
honestly i don't care about website design at all, I just go to heureka, find which shop had lowest price with shipping and is well established and then just click buy after redirecting, can't imagine looking for something directly on particular website and be loyal to some shop and not to my wallet, only reason I'm willing to pay slightly more for Softcom or Datart is they are next to my home so no need shipping and can use easy return/RMA, but if price difference is more than cost of return shipping, them I just choose cheapest (non shady) option (and for the record I almost never buy from CZC and especially Alza, which is like the most expensive shop among the big ones)
Heureka/Toppreise/... is nice if you know which model you want exactly and you are looking for the lowest price with shipping. But if you're for example searching for a new laptop or dishwasher, having a website with a clean interface, fast response times, good filters, and consistent item classification/description is priceless. And that is exactly what galaxus/digitec is.
(It doesn't hurt that they also very often have close to the lowest price in Switzerland, or only a few CHF more than the absolute lowest, which often made it worth it for me just to have "most of my orders in one place" and know that I will have a good RMA experience if it comes to that.)
When I buy from AliExpress I feel like perhaps only 80% of items work properly for a reasonable lifespan...
I still buy there because I quite like the challenge of repairing the things that don't work, and prices there are typically half of what things cost on Amazon.
2nd biggest shows reliability, for instance iphone 12 has 99%
https://www.czc.cz/apple-iphone-12-128gb-green/301129/produk...
the biggest shop does inverse how many (1%) used warranty
https://m.alza.cz/iphone-12-64gb-cerna-d6216436.htm
this is worth checking before buying something because 97% reliability is for instance extremely bad compared to 99%, you are 3 times more likely to get faulty piece
there is also monopolistic price comparison website heureka.cz where you can check price history years back, compare all shops and set price tracking with notification covering pretty much all online shops