Interesting that the memo claims that sans serif fonts are preferred to serif fonts for screen reader users and people with disabilities. I thought the exact opposite was true. Is there any definitive research on which type of font is more accessible?
While I really hope the claim that hating on Comic Sans being ableist is facetious, I do kinda like the font, and use Fantasque Sans[^1] in my terminal.
I use Comic Mono and Comic Sans as my system monospace and regular fonts, respectively. If nothing else, it makes reading LinkedIn a lot more fun. And to be quite honest it's nice to read in general.
That last link (the book) is a fantastic literature review, but every chapter basically concludes that despite some results going each way, there is no statistically significant readability difference between sans serif and serif typefaces, whether on paper or on screen, or whether the reader has various disabilities.
Sans serif fonts are preferable only on low-resolution displays (this includes 1080p) or at small point sizes, because in this cases the good serif fonts cannot be rendered correctly.
The classic serif fonts cannot be rendered correctly at low DPI not only due to their serifs (which must be enlarged at low resolutions, to avoid their disappearance; this transforms all classic serif typefaces into uglier slab-serif typefaces), but also due to their "contrast", i.e. because they have both thin and thick lines (which are equalized in width at low resolutions, distorting the glyphs). Some of the better modern sans serif typefaces, e.g. Optima, also cannot be rendered correctly at low DPI, due to their variable-width lines.
On high DPI displays, the preference for sans serif or for serif is driven mainly by the familiarity with the tested typefaces, so it is impossible to predict from the results of a half hour test, where the people may see for the first time some typefaces, which of them they would prefer after using them continuously for six months.
[1] Disabilities may be broad, but it is incumbent upon our profession(s) to be inclusive.
[2] It is not pointless to work towards including folks who have a disability. More people than you realize have a form of disability. Ensuring our services and products are accessible is important, whether considered under a legal or an ethical lens.
Right yes, agreed with all of that (I’ve been doing we accessibility for over two decades now), I just didn’t get what a US public sector code had to do with my point.
One of our employees is blind, and screen readers (JAWS is what he uses) can be fairly finicky. For a case where you are looking at or editing the document in MS Word it doesn't matter, since if the text is readily accessible it will ignore the font. However, in something like a pdf or image it needs to OCR the text, and certain fonts are easier to read.
I happen to know this because we ended up needing to rework our training documentation, which we supply as pdfs that were exported from Word. The screen reader needs to figure out the order of the text in the pdf, and by default word can end up exporting the text laid out in a way that causes the screen reader to parse the text out of order. There are accessibility options that can resolve this, but we ended up changing the font since that resolved the problem without needing to ensure the correct options were set everytime someone needs to update the training manuals.
The issue is with OCR. Imagine something that was printed(for being physically signed or filed into a cabinet, for example) and rescanned into an image or PDF.
Both printing and scanning is lossy with lots of noise and artifacts.
The article is saying that serif fonts are harder to OCR.
