Example: http://googleappengine.blogspot.com/2011/07/java-app-engine-...
Sure, it is a small point, but it actually matters a lot. At this point everyone hosting a real service that cares about uptime should be on HR.
I had someone from google tell me that GAE lost an entire datacenter and nobody noticed.
Example: http://googleappengine.blogspot.com/2011/07/java-app-engine-...