> Now I'm forced to expect my price to be 15-20% more expensive than the list...
If the industry moves to service included, then the prices will still be 15-20% higher, or more, than they are today. You will have removed the incentive for those that want to provide better service however.
Multiples of 5% calculations is pretty simple and keeps the brain sharp. It’d also be easy to show the price with tips, but dark patterns.
So then how do you make people care enough to do a good job if there is no monetary incentive? Should the employer cover this? That’ll will still end with the same, increased prices.
Also this has been tried before, and was widely considered a failure. People don’t like surprise fees, inflated prices, etc. They don’t mind tipping as it gives them some control back.
My job also “tips” me. Every year if my manager likes my work from the previous year then I get more RSUs. If they don’t like my work, then I don’t get RSUs (and maybe fired). Tipping is everywhere.
> So then how do you make people care enough to do a good job if there is no monetary incentive? Should the employer cover this? That’ll will still end with the same, increased prices.
Increased prices are what it should be, just as it is in every business outside of tipping culture. Tipping culture is not the same thing as increased prices.
> Also this has been tried before, and was widely considered a failure.
It works just fine in much of the world. It even works fine in the US where foe some things normally covered by tipping culture, a flat fee in lieu of gratuity is applied in certain circunstances (e.g., restaurants do this with largw parties quite often.) It works just fine in places with tipping culture in all the customer service jobs that are arbitrarily outside of its coverage.
> My job also “tips” me. Every year if my manager likes my work from the previous year then I get more RSUs. If they don’t like my work, then I don’t get RSUs (and maybe fired). Tipping is everywhere.
Incentive pay from your empkoyer is not a culture of tips from your employer’s customers.
> Increased prices are what it should be, just as it is in every business outside of tipping culture. Tipping culture is not the same thing as increased prices.
The market said no.
> It works just fine in much of the world. It even works fine in the US where foe some things normally covered by tipping culture, a flat fee in lieu of gratuity is applied in certain circunstances (e.g., restaurants do this with largw parties quite often.) It works just fine in places with tipping culture in all the customer service jobs that are arbitrarily outside of its coverage.
That’s great, but it didn’t work in the US. Some of the larger corps ran the experiment for 4 years and when the waiters lost income they complained. You see, here tipping culture means they make more money.
> Incentive pay from your empkoyer is not a culture of tips from your employer’s customers.
It’s exactly the same. It’s lay I would not have received otherwise.
If the industry moves to service included, then the prices will still be 15-20% higher, or more, than they are today. You will have removed the incentive for those that want to provide better service however.
Multiples of 5% calculations is pretty simple and keeps the brain sharp. It’d also be easy to show the price with tips, but dark patterns.