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The problem with "leniency and discretion in enforcement" is exactly what we've seen: people will reflexively be outraged at Google when they appear to break their own rules.

Now, if Google's policy was to be lenient and to "give each offender a chance," think about how they would respond to two situations:

The first situation is some unknown marketing agency that's clearly violating the rules and arranging the selling of links to inflate their PageRank or their clients' PageRanks. This would be the typical case that their policy was designed to weed out, and Google's webspam department would have no reason to be lenient. And they likely wouldn't.

The second situation is when another department at Google appears to violate the Google webspam rules. Someone from Google webspam would see that Google Chrome is in violation, and of course they would feel the need to be lenient. Sure, it's a big company, but I'm sure any employee would assume they could work things out with the Chrome department.

This would just end up being the exact situation we've seen unfold today: Google Chrome would appear to get a pass, while the "obvious spammers" would be punished normally. I don't see how "leniency and discretion" could possibly result in anything other than unequal application of Google's policies.




What about looking even-handed to those eyeing Google on antitrust issues?




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